If you have trouble using this site, please contact our Help Desk at 1-877-782-7358. For application or benefit related questions, please contact our DCF Customer Service at 1-888-369-4777 .
Beginning June 22, only one username and password may be connected to your email address. The most recently used username and password will remain active. All others may be deleted. The change will allow the same username and password to be used to apply for DCF benefits on this portal or for KanCare Medical assistance on the Medical Consumer Self-Service Portal. Use the hyperlinks on the Log In screen for help making a new password, to remember your username, or to set up a new account.
If you are unable to login, please use the Forgot Username/Forgot Password option on the login screen. If you are unable to complete the reset due to errors such as the reset link returning an expired message, please call our Help Desk at 1-877-782-7358.